Career Development

Career Training Programs

These career training programs aims to enhance individuals' judgment and skills to succeed in each organization.

Some of Our Career Training Programs
New graduate	New graduate training / Business skill training
Entry-level Employees	Logical thinking / Time management / Mentorships
Mid-level employees	Project management / Problem solving skills
Managers	Management / Leadership training
Tech employees	Technical training programs
All Employees	Data training / TOEIC study support

Voluntary career development

Feedbacks from 1on1 meetings

To maximize performance of each employee, we incorporated regularly scheduled 1on1 meetings starting from 2018. This enhances trust between managers and employees and promotes learning from each other's feedback. This creates an organization that keeps on learning.

Competency and performance
based evaluation

Rakuten Group's evaluation system is based on Competency and Performance and employees are evaluated twice per year.
The competency evaluation is based on consistency to meet expected behavior goals and it affects salary. The performance evaluation is focused on end results and achievements from goals defined at the beginning of each terms and it affects bonus amount.
Employees are evaluated based on behavior and achievements regardless of employment duration to promote consistent growth.

Competency evaluation criteria
based on Rakuten Shugi

Competency evaluation criteria are based on 11 elements from Rakuten's “5 principles of success.” They are distributed among evaluation grades B, BB, BBB, A, AA and AAA. Each grade has clear competency definitions to help aid employee development.

11 competency evaluation criteria
Always Improve, Always Advance	1.Promote challenges　2.Innovations　3.Create “Get Things Done” culture
Passionately Professional	4.Fulfilling Responsibilities　5.Effective Team Building　6.Maximize Team's Potential and Growth
Hypothesize > Practive > Validate > Shikumika	7.Strategic Planning　8.Collaborate　9.Shikumika
Maximize Customer Satisfaction	10.Maximize Customer Values Inside and Outside of The Company
Speed!! Speed!! Speed!!	11.Quick and Active Judgement

Award Programs

Each month, notable achievers are awarded in front of all employees. Not just awarded employess but managers and team members share the joy as ONE Team to increase motivation.