Work with Us
New Graduate Recruitment
Message for candidates
Our core business consists of a robust payment service group centered around the point economy sphere, which has been refined through various challenges within the Rakuten Group. These services are growing through continuous innovation towards an accelerating cashless society.
We also believe that creating an environment and system for this purpose is crucial. We are committed to building a personnel system that can flexibly respond to changes, fostering an understanding of diversity, and enhancing internal communication through unique initiatives, so that every employee can work healthily and with peace of mind.
We hope to carve out the future together as ONE Team with everyone who shares the vision of Rakuten Payment.
Shigenobu Kobayashi Representative Director, President and CEO Rakuten Payment, Inc.
Applicants' Flow
Apply
Document screening
Interviews
Aptitude Test
Job Offer
※Number of interviews depends on the position
Application details
Employer
Rakuten Payment, Inc.
Requirements
Details will depend on the position
Job Description
The job duties will depend on the position after employment.
The scope of work may be subject to change as specified by the company through announcements, etc.
(Secondment may be assigned in accordance with the secondment regulations, and in such cases, the duties will be assigned by the destination company.)
The scope of work may be subject to change as specified by the company through announcements, etc.
(Secondment may be assigned in accordance with the secondment regulations, and in such cases, the duties will be assigned by the destination company.)
Term of Employment
Regular Employee:
Not subject to a limited term
Not subject to a limited term
Contract Employee:
Fixed
Contract Renewal Limit:
Applicable (the total contract period is for 5 years after the first contract start date)
Fixed
Contract Renewal Limit:
Applicable (the total contract period is for 5 years after the first contract start date)
Probation Period
Three (3) months
*At the discretion of the company, the probationary period may be extended.
*No change to employment conditions during probationary period.
*At the discretion of the company, the probationary period may be extended.
*No change to employment conditions during probationary period.
Work Location
The place of work after employment will be at the Head Office in Tokyo (NBF Shinagawa Tower, 2-16-5, Konan, Minato-ku, Tokyo) or other branches.
A work location may be changed regarding relocation and transfer to domestic or overseas branch offices.
*In cases where Work From Home (WFH) is permitted, it is only allowed at work locations approved by the company.
*Work location will be listed in the position's advertisement or employment offer letter.
*Smoking indoors at Rakuten Crimson House is prohibited as part of passive smoking countermeasures.
(This may change depending on your working location.)
A work location may be changed regarding relocation and transfer to domestic or overseas branch offices.
*In cases where Work From Home (WFH) is permitted, it is only allowed at work locations approved by the company.
*Work location will be listed in the position's advertisement or employment offer letter.
*Smoking indoors at Rakuten Crimson House is prohibited as part of passive smoking countermeasures.
(This may change depending on your working location.)
Working Hours
Working Hours: 9:00 to 17:20
*On the day of ASAKAI (All Rakuten Group morning meeting): 8:00 to 16:20
*On the day of Payment ASAKAI: 8:20 to 16:40
*Break: One hour lunch break
*There is a possibility of overtime work hours, holiday work.
*For some positions, flex time can be applied.
Core time:11:00 to 15:00 (On the day of ASAKAI:8:00 to 12:00/Payment ASAKAI: 8:20 to 12:20)
*Some positions may differ from the above, but details will be stated in the employment offer letter (e.g., Discretionary Labor System, Managerial Positions).
*On the day of ASAKAI (All Rakuten Group morning meeting): 8:00 to 16:20
*On the day of Payment ASAKAI: 8:20 to 16:40
*Break: One hour lunch break
*There is a possibility of overtime work hours, holiday work.
*For some positions, flex time can be applied.
Core time:11:00 to 15:00 (On the day of ASAKAI:8:00 to 12:00/Payment ASAKAI: 8:20 to 12:20)
*Some positions may differ from the above, but details will be stated in the employment offer letter (e.g., Discretionary Labor System, Managerial Positions).
Holidays/Leaves
Holidays: Saturdays, Sundays, National Holidays
Vacation: year-end and New Year holidays, annual paid vacation, leave of absence before and after childbirth, maternity health management measures, leave for menstrual issues, childcare leave of absence, special leave of absence (Family-care leave of absence, success, etc.)
Vacation: year-end and New Year holidays, annual paid vacation, leave of absence before and after childbirth, maternity health management measures, leave for menstrual issues, childcare leave of absence, special leave of absence (Family-care leave of absence, success, etc.)
Salary*We offer digital salary payments. You have the option to receive a portion of your salary as Rakuten Pay balance, 'Rakuten Cash'.
Regular Employee:
Salary Package: 301,000 JPY
( Base Salary 228,608 JPY + monthly payment including overtime wages for 40 hours per month of 72,392 JPY)
*Amount listed above is the minimum wage offer for mid career recruitment.
*For overtime work that exceeds 40 hours a month, a separate overtime allowance will be provided.
*Some positions may differ from the above, but details will be stated in the employment offer letter (e.g., Discretionary Labor System, management position).
*Commuting allowance will be provided. (There are conditions and maximum amount.)
Salary Package: 301,000 JPY
( Base Salary 228,608 JPY + monthly payment including overtime wages for 40 hours per month of 72,392 JPY)
*Amount listed above is the minimum wage offer for mid career recruitment.
*For overtime work that exceeds 40 hours a month, a separate overtime allowance will be provided.
*Some positions may differ from the above, but details will be stated in the employment offer letter (e.g., Discretionary Labor System, management position).
*Commuting allowance will be provided. (There are conditions and maximum amount.)
Contract Employee:
Will be determined based on experience
*Commuting allowance will be provided. (There are conditions and maximum amount.)
Will be determined based on experience
*Commuting allowance will be provided. (There are conditions and maximum amount.)
Salary Revision
Regular Employee:
Yes
*Will be determined based on the result of the Employee's performance evaluation in January and July.
Yes
*Will be determined based on the result of the Employee's performance evaluation in January and July.
Contract Employee:
Yes
*At the time of contract renewal, salary revision may be offered based on the latest performance/evaluation
Yes
*At the time of contract renewal, salary revision may be offered based on the latest performance/evaluation
Bonus
Regular Employee:
Yes
*A performance bonus will be paid in June and December of each year in accordance with the Employee’s most recent performance evaluations.
Yes
*A performance bonus will be paid in June and December of each year in accordance with the Employee’s most recent performance evaluations.
Contract Employee:
Bonuses may be paid based on company performance, general economic conditions, and work performance and ability.
Bonuses may be paid based on company performance, general economic conditions, and work performance and ability.
Stock Option
Regular Employee:
Yes
Yes
Contract Employee:
N/A
N/A
Retirement Package
Regular Employee:
Yes
Yes
Contract Employee:
N/A
N/A
Social Insurance
Employee Pension Insurance, Health Insurance, Nursing Insurance, Employment Insurance, Industrial Accident Compensation Insurance, etc.
Benefits
Cafeteria (free breakfast, lunch and dinner), Employment Holding Association, etc.
Employee Benefits Program
https://payment.rakuten.co.jp/en/recruitment/benefit-culture/
Employee Benefits Program
https://payment.rakuten.co.jp/en/recruitment/benefit-culture/
Frequently Asked Questions
Applying to Rakuten Payment
Q Please tell me about the application requirements such as age, educational background, and gender.
A
There are no restrictions on age, educational background, or gender when applying.
Q I have worked for the Rakuten Group in the past. Am I eligible to apply?
A
You are eligible to apply. You will be asked to enter your past employment information at the time of application.
Q Do you hire people with disabilities?
A
Yes, we do. For more details, please contact the following:
payment-recruit@mail.rakuten.com
Q How long does the selection process take?
A
Please see here.
※ For some, it takes as little as 2 weeks, and on average about 1 month, but it varies by individual.
Q Is it possible to apply by methods other than the application form?
A
Please apply through our company website. We do not accept applications with attachments or by mail. Thank you for your understanding.
Q I have applied before. Is it possible to reapply?
A
Yes, it is possible. However, reapplications to the same department and same position within one year are not accepted.
Q Please tell me about the return of application documents (resume, work history) and handling of personal information.
A
Please note that resumes, work histories, and works (data, paper) submitted at the time of application cannot be returned. For details, please refer to the "Privacy Policy in Recruitment Activities".
Working at Rakuten Payment
Q Please tell me about the working conditions.
A
For details, please refer to "Working Conditions".
Q Is there a probation period?
A
There is a probation period of 3 months from the date of joining, which serves as a period for both the employee and the company to assess suitability.
Q Please tell me about the benefits.
A
For details, please refer to "Systems and Benefits".
Q Please tell me about the HR system.
A
For details, please refer to "Systems and Benefits".
Q Is the work environment supportive for women?
A
We have established necessary systems to support career development regardless of life events.
(Maternity leave, childcare leave, etc.) In fact, many women return to work after taking childcare leave, and there are many women balancing marriage, childbirth, and their careers.
Q Is there a possibility of transfer?
A
Depending on the job type, there is a possibility of working at domestic branches other than the Tokyo headquarters.
Q What is the dress code at work?
A
It varies by department according to the nature and style of work.
Staff in departments and positions with frequent contact with external parties wear business suits, but overall, many staff work in business casual attire.
For Those Who Have Retired from the Rakuten Group
Our company continues to strive to be a workplace where each employee, rich in diversity, can maximize their abilities, work comfortably, be fairly evaluated, and achieve mid- to long-term career growth.
We sincerely welcome applications from those who have left the company due to unavoidable reasons such as life events or family circumstances, as well as challenges like career changes or studying abroad, and who wish to leverage the knowledge, experience, and skills they have cultivated both inside and outside the company to thrive once again within the Rakuten Group.
(Please note that you will undergo the regular selection process, and employment is not guaranteed.)
Various transaction services under ONE Payment
Rakuten Payment tackle challenges to fully digitize transaction to realize society where everyone can enjoy equal values.
One Payment connects society
ONE ID and ONE point connects online and offline seamlessly. High quality point reard program enrich everyone's life and society.
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